homwarden
Your data

Account Deletion

Draft — not yet in effect. The bracketed values below must be replaced with the verified in-app path, timeframe, and backup schedule before this page is published.

You can delete your homwarden account from inside the app. Deletion removes your account and the personal home data associated with it — it is a real deletion, not a deactivation.

Delete your account in the app

In homwarden, go to [IN_APP_DELETION_PATH_REQUIRED] and confirm. The app will walk you through what will be removed before you finalize the request.

What is deleted

  • Your account and internal user identifier.
  • Home, address, and location information.
  • Appliance and home-system records, scans, and notes.
  • Maintenance tasks, schedules, and completion history.
  • Uploaded documents, photos, receipts, warranties, manuals, and inspection reports, including copies held by our storage and AI service providers.
  • Assistant conversations and feedback.
  • Contractor contacts and private notes.
  • Projects, inventory, costs, and budgets.
  • Notification device tokens and preferences.

What may be retained

We retain only narrowly defined information that the law requires us to keep (for example, records needed for tax, accounting, or legal-compliance purposes), and only for as long as required.

Timing and backups

  • Deletion requests are expected to complete within [DELETION_COMPLETION_TIMEFRAME_REQUIRED].
  • Encrypted backups expire on a rolling schedule of [BACKUP_RETENTION_DAYS_REQUIRED] days, after which deleted data is no longer present in any backup.

Shares, sessions, and devices

When your account is deleted, active share packages are revoked, signed document links stop working as they expire, active sessions are ended, push-notification device tokens are invalidated, and files held by our service providers are removed as part of the deletion process.

If you can’t access the app

If you no longer have access to the app or your device, contact support at [SUPPORT_EMAIL] from your account email address and we will help you complete a deletion request after verifying the account. In-app deletion remains available whenever you can sign in — emailing support is never the only way to delete your account.