Terms of Service
These terms govern your use of the homwarden app and homwarden.com (the “Service”), provided by [LEGAL_ENTITY_NAME] (“we,” “us”). By creating an account or using the Service, you agree to these terms.
1. Eligibility and accounts
You must be old enough to form a binding contract in your place of residence and use the Service for managing a home you own, occupy, or are authorized to manage. You agree to provide accurate account information and to keep it current.
2. Account security
You are responsible for safeguarding your credentials and for activity under your account. Notify us promptly of any suspected unauthorized use. We will never ask you for your password.
3. Your content
The records, documents, photos, and other content you add remain yours. You grant us a limited, revocable license to host, process, back up, and display that content solely to operate the Service for you and the people you authorize — including optional document analysis and assistant features when you use them. This license ends when the content or your account is deleted, subject to backup expiration and legal requirements.
4. Acceptable use
You agree not to:
- Upload content you do not have the right to store or share.
- Upload unlawful, infringing, or malicious content, including malware.
- Use the Service to violate another person’s privacy or property rights.
- Probe, disrupt, overload, or circumvent security or access controls.
- Resell or provide the Service to third parties except through features we provide.
5. Storage and service limits
The Service may impose reasonable limits — such as storage capacity, file sizes, document counts, or request rates — to keep it reliable for everyone. We may update limits over time.
6. Availability and changes
We work to keep the Service available but do not promise uninterrupted operation. Features may change, be added, or be withdrawn, including features labeled beta or coming soon. We will not materially reduce core functionality of a paid offering during a paid period without notice or remedy required by law.
7. AI features
Optional AI features generate suggestions from documents and records you choose to analyze. AI output may be incomplete, outdated, or wrong, and is not part of your home record until you review and confirm it. You are responsible for verifying important information before relying on it.
8. Guidance disclaimers
Maintenance schedules, seasonal suggestions, weather preparation reminders, lifecycle ranges, cost forecasts, and similar guidance are general organizational aids. They are not professional advice and are not a substitute for an inspection, contractor, engineer, legal professional, insurer, manufacturer instructions, or local requirements. We make no guarantee of appliance compatibility, weather outcomes, property condition, repair timing, costs, insurance coverage, or home value.
9. Third-party services, referrals, and affiliate programs
The current launch configuration does not include contractor marketplaces, product purchasing, referral, or affiliate programs. If such programs are enabled in the future, they will be clearly disclosed, along with any compensation we receive, before you use them.
10. Suspension and termination
We may suspend or terminate accounts that violate these terms, create risk for other users or the Service, or where required by law. Where practical, we will notify you and give you an opportunity to export your content.
11. Deletion and export
You may export your records and delete your account at any time from within the app. See Account Deletion for what deletion covers and how backups expire.
12. Warranty disclaimer
The Service is provided “as is” and “as available,” without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement, to the maximum extent permitted by law.
13. Limitation of liability
To the maximum extent permitted by law, we will not be liable for indirect, incidental, special, consequential, or punitive damages, or for loss of data, profits, or property value, arising from your use of the Service. Our total liability for any claim will not exceed the amount you paid us for the Service in the twelve months before the claim, or, if you paid nothing, a nominal amount permitted by law. Some jurisdictions do not allow certain limitations, so parts of this section may not apply to you.
14. Disputes and governing law
These terms are governed by the laws of [GOVERNING_STATE], without regard to conflict-of-law rules. [Dispute-resolution, arbitration, and venue provisions to be completed with counsel before the effective date.]
15. Changes to these terms
If we make material changes, we will update the effective date above and notify you in the app or by email before the changes take effect. Continued use after the effective date constitutes acceptance.
16. Contact
[LEGAL_ENTITY_NAME]
[PUBLIC_BUSINESS_MAILING_ADDRESS]
Legal: [LEGAL_EMAIL]