Privacy Policy

homwarden exists to keep your home’s records private, organized, and under your control. This policy explains what information homwarden handles, why, and the choices you have. We do not sell or license your data unless you switch on Data Licensing yourself, which is off for every account by default. homwarden shows no ads in the app. We do measure how well our own ads work, and that involves tracking across other companies’ apps and websites only if you allow it when iOS asks.

Information homwarden may collect

Most information in homwarden is information you choose to add. Depending on which features you use, this may include:

• Account basics. Your account email address and an internal user identifier.
• Home address components. The address details you enter for your home.
• Coordinates. Approximate or precise coordinates, only when you enable location-based features.
• Equipment details. Appliance and home-system details, model numbers, serial numbers, filter dimensions, installation dates, and your notes.
• Care activity. Maintenance tasks, completions, schedules, conditions, and other home activity you record.
• Documents and photos. Photos, receipts, warranties, manuals, inspection reports, invoices, and other documents you upload.
• Extraction results. OCR text and the extraction results you confirm from scanned labels and documents.
• Contractor details. Contractor contact information and private notes you keep about service providers.
• Find a service activity. If you use Find a service, the provider you called or asked for a callback, the service, and the ZIP code you searched. If you enter a provider’s referral code, which provider referred you. Providers see none of your home records.
• Service provider applications. If you apply to the pro network on homwarden.com, your business name, contact name, email, phone, service, license number, and the ZIP codes you serve. We use them to review your application and, once you are approved, to show homeowners how to reach you.
• Projects and finances. Projects, inventory, costs, budgets, and financial estimates you enter.
• Assistant conversations. Home Assistant conversations and the feedback you provide on responses.
• Notifications. Your push-notification device token and notification preferences.
• Sharing and security. Sharing, export, security, and access-log information.
• Household invitations. If you invite someone to your home, the email address you enter for them, used only to send the invitation.
• Support. Communications you send to our support team.
• Ad measurement. When you install or open the app, create an account, or finish setting up your home, the Meta SDK in the app records that event along with device information such as device type, operating system, and IP address. Your device’s advertising identifier is included only if you allow tracking when iOS asks.

How that information is used

• Authenticating your account and keeping it secure.
• Privately storing and synchronizing your home records across your devices.
• Personalizing maintenance and weather guidance for your home and region.
• Analyzing documents and performing OCR when you request it.
• Generating home-specific assistant responses grounded in your records.
• Delivering the notifications you ask for.
• Producing exports and carrying out sharing you explicitly authorize.
• Measuring how well our ads bring people to homwarden.
• Security, abuse prevention, troubleshooting, and legal compliance.

You control whether optional AI, location, notification, sharing, and document features are used at all. AI output may be incomplete or imperfect and always requires your review before it becomes part of your home record.

Service providers

homwarden relies on a small number of service providers that process data on our behalf to run the service:

• Supabase — authentication, database, private file storage, and Edge Functions.
• OpenAI — optional server-side AI document analysis and grounded assistant features, only when you use those features.
• Apple — push-notification delivery (APNs) and iOS platform services.
• NOAA / National Weather Service — U.S. weather forecasts and alerts. Coordinates may be used to resolve forecasts; street-address text is not sent to NOAA/NWS.
• Resend — delivery of the emails homwarden sends, such as household invitations.

We also use Meta (Facebook) to measure our advertising. The Meta SDK sends Meta the ad-measurement events described above. We do not send Meta your name, email address, home address, or anything you store in homwarden.

Product suggestions in the app link to Amazon. Those are affiliate links: if you tap one and buy something, Amazon tells us a purchase was made so we can be paid a commission, but not who made it. We send Amazon nothing about you or your home, and what you do on Amazon is covered by Amazon’s own privacy policy.

Additional providers will be listed here only if and when they are actually used.

What we don’t do

• We do not sell or license your data unless you turn on Data Licensing yourself. It is off unless you switch it on, and you can switch it back off at any time.
• We show no ads in the app, and we do not track you across other companies’ apps and websites unless you allow it when iOS asks.
• Your private documents are not public. Document links are signed and short-lived.

Security

We use reasonable technical and organizational measures to protect your information, including private storage with access controls and short-lived signed links for documents. No system can promise absolute security, and no one should ever ask you for your password.

Retention

We keep information for as long as your account and the service reasonably need it, subject to disclosed backup expiration, legal requirements, and your deletion requests. Backups expire on a rolling schedule of 30 days. We do not state retention periods here that have not been verified against the production system.

Your choices and rights

You may request access to, correction of, export of, or deletion of your personal information. Account deletion removes your account and associated personal data — not merely deactivation — except for narrowly defined information we are legally required to retain. See Privacy Choices and Account Deletion for step-by-step instructions. You can allow or stop ad-measurement tracking at any time in iOS Settings under Privacy & Security > Tracking.

Children

homwarden is intended for adults managing a home and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will delete it. If you are a parent or guardian and believe your child has provided personal information to homwarden, contact us at support@homwarden.com and we will remove it.

International transfers and U.S. state rights

homwarden is operated from the United States and is intended for residents of the United States. Information you provide is processed and stored in the United States. If you access homwarden from outside the United States, you consent to the transfer of your information to the United States, where data protection laws may differ from those in your country.

Depending on the state where you live, such as California, Texas, Colorado, Connecticut, or Virginia, you may have the right to know what personal information we hold about you, to receive a copy of it, to correct inaccuracies in it, to delete it, and to opt out of the sale of your personal information or its use for targeted advertising. homwarden does not sell or license personal information unless you turn on Data Licensing, and you can switch that off at any time. Measuring our ads through Meta may count as sharing for targeted advertising under some state laws; you opt out by declining tracking when iOS asks, or by turning it off in iOS Settings under Privacy & Security > Tracking. We will not discriminate against you for exercising any of these rights. To exercise a right, contact us at support@homwarden.com. If we deny your request, you may appeal by replying to our response.

Changes to this policy

If this policy changes materially, we will update the effective date above and describe the change in the app or on this page before it takes effect.

Contact

Privacy questions: support@homwarden.com
Homwarden LLC